Login / Register 0207 684 6242

DJB Office Operations

Country:DJB Passports and Visas Ltd
Date:18 March 2020

Due to the impact of COVID-19 (Coronavirus) and following the recent guidance published by the UK Government (on the 16th of March), we are writing to inform you of the steps that we have taken to prevent the spread of the virus.

We have initiated remote working for our Visa Service Desk with effect from tomorrow (19th March), the status of which will be under regular review by our management team. Since we operate using cloud based systems (including telephony) to provide additional resilience, we do not anticipate these changes having an impact on our service operations.

Please note however that due to the current situation with COVID-19, We thank you for your patience, and can assure you that we are dealing with applications as fast as possible.

Obviously, the health and safety of our customers, and that of our colleagues is of paramount importance, so we will also be limiting onsite courier visits.

We will have someone attending the office so rest assured any documents sent to us will be safe and securely stored until lodging is permitted.

Any enquiries relating to accounts or for copy invoices please email [email protected]

If you have any queries relating to our services or our on-going response to the COVID-19 outbreak, please contact your Account Manager.

Kind Regards,

DJB Passports and Visas

Track an application

Unique identifier *

Quick visa search